What’s included
250+ top rated courses included.
Business
- Achieving Emotional Intelligence
- Communicating Tactfully
- Customer Service Skills
- Dealing with Workplace Conflict
- Effective Business Meetings
- Effective Business Writing
- Essential Skills for Phone Calls
- Essentials of Customer Service
- First Time Manager Essentials
- Making the Most of Presentations
- Optimizing Team Performance
- Sales Foundations
- Skills for Communication Success
- Storytelling Basics
- The Art of Feedback
- Using E-mail Effectively
- Working with Difficult People
Software
- Google Apps: Docs and Sheets
- Google Apps: Gmail and Calendar
- Google Apps: Google Drive
- Google Apps: Slides and Sites
- IT Security Fundamentals
- Using Corporate Devices Securely
- Excel: Charts Tables & Images
- Excel: Workbooks
- Excel: Data Strategies
- Excel: Formatting Data
- Excel: Formulas & Functions
- Outlook: Introduction
- Outlook: Managing Attachments
- Outlook: Inserting & Signatures
- Outlook: Managing Conversations
- PowerPoint: Graphics
- PowerPoint: Interface
- PowerPoint: Formatting Slides
- Word: Customizing Options
- Word: Formatting Text
- Word: Interface
- Word: Performing Basic Tasks
Compliance
- Global Anti-bribery
- Sexual Harassment
- Harassment for Employees
- Harassment for Managers
- Harassment for Managers
(Multi-State Edition)
Personal
- 360 Degree Relationships
- Building and Sustaining Trust
- Business Ethics Essentials
- Creativity in the Workplace
- Developing Your Critical Thinking
- Discovering Your Strengths
- Diversity on the Job
- Facing Problems & Making Decisions
- Improving Your Memory
- Improving Your Work/Life Balance
- Managing Your Career
- Overcoming Procrastination
- Performing Under Pressure
- Perseverance at Work
- Polishing Your Professional Edge
- Public Speaking Strategies
- Time Management
- Unconscious Bias
Safety
- Accident Investigation
- Active Shooter
- Asbestos
- Bloodborne Pathogens
- Confined Spaces
- Electrical Safety
- Emergency and Disaster
- Ergonomics
- Fall Protection
- Flaggers
- Forklift Safety Awareness
- Hazard Communication
- Hearing Conservation
- Heat Illness Prevention
- Injury and Illness
- Laboratory Safety
- Lockout/Tagout
- Office Safety
- Personal Protective Equipment
- Respiratory Protection
- Slips, Trips, and Falls
- Trenching and Excavation
- Workplace Security Awareness
Add Financial Service Courses
Education solutions for the Mortgage, Bank and Credit Union industries.
Compliance
- Affiliate Transactions: Reg W
- AML & SAR for Mortgage Lenders
- AML for CSRs
- *AML for MSRs
- AML for Directors
- AML for Lenders
- AML for Operations
- AML for Tellers
- AML: What Are PEPs?
- Anti-Boycott
- Anti-Money Laundering (AML)
- Anti-Terrorism Overview
- Anti-Tying
- Automated Clearing House (ACH)
- Bank Secrecy Act (BSA)
- *Bank Secrecy Act for MSRs
- Bank Secrecy Act for CSRs
- Bank Secrecy Act for Lenders
- Bank Secrecy Act for Operations
- Bank Secrecy Act for Deposit Ops
- Bank Secrecy Act for Directors
- Bank Secrecy Act for Tellers
- *Board Delegation of Operating
- *Board Financial Ratios
- *Board Future of Credit Unions
- *Board Restructuring
- *Board Strategic Planning
- *Board Volunteers of Credit Unions
- *Board’s Role in Performance
- BSA/AML Trust
- Cash Management Services
- *Check 21 Act Overview
- *Consumer Protection Act
- Currency Transaction Reporting
- Customer Due Diligence and
- Customer Identification Program
- Customers with Disabilities
- Deposit Compliance Overview
- Deposit Operations Regulations
- Elder Financial Abuse
- Electronic Funds Transfer Act
- Enhanced Due Diligence
- Expedited Funds Availability Act
- Federal Deposit Insurance
- Federal Election Campaign Act
- Fedwire, Reg J
- Financial Institution Regulation
- Foreign Correspondent Accounts
- Foreign Corrupt Practices Act
- GLB Privacy (Opt-Out)
- GLB Privacy (No Opt-Out)
- Global Anti-bribery
- *Governance – NCUA Guidance
- Harassment for Employees
- Harassment for Managers
- HIPAA and COBRA
- Importance of AML in Mortgage
- International Payments
- Introduction to Compliance for Tellers
- Managing OREO
- *Member and Enhanced Due Diligence
- *Member Identification Program (MIP)
- National Bank Trust Activities
- Office of Foreign Assets Control
- Overdraft Protection Guidelines
- Overdraft Protection Regulations
- Overview of Teller Responsibilities
- Providing Service to Disabilities
- Regulation E Error Resolution
- Reserve Requirements: Reg D
- Right to Financial Privacy Act
- Sexual Harassment
- Suspicious Activity Reporting
- Sweep Account Disclosure
- Trade Finance Fraud
- Truth in Savings, Reg DD
- *Truth in Savings, NCUA Part 707
- UCC Revised Article 9 Security Interests
- Unlawful Internet Gambling Enforcement Act
Lending
- A Borrower’s Right to Privacy
- A Guide to the 2014 CFPB
- Alternatives for Small Business
- Appraisal and Evaluation Interagency
- Certain Home Mortgage Loans
- Closed-End Real Estate Loans
- Collection Practices
- Commercial Compliance
- Consumer Credit Lending
- Consumer Credit Products
- Consumer Installment Loan
- Consumer Leasing Act: Reg M
- Consumer Lending Regulations
- Credit Card Act of 2009
- Credit Card Regulations
- Equal Credit Opportunity Act
- Escrow Accounts and Disclosures
- Evaluating Business Loans
- Exploring Mortgage Servicing
- FACT Act Overview
- Fair Credit Reporting Act
- Fair Debt Collection Practices
- Fair Housing Act (FHA)
- Fair Lending Overview
- Flood Insurance
- HEOA and Reg. Z
- Home Equity Lines of Credit
- Home Mortgage Disclosure Act
- Home Mortgage Processing
- Home Purchases, Refinances
- Homeowners Protection Act
- Indirect Lending
- Lending, Commercial Real Estate
- Loan Servicing, Reg Z
- Loan Servicing, Reg X
- Loans—Non-Real Estate Secured
- *Member Business Lending
- *Member Business Loans
- Military Lending Act
- Mortgage Servicing Rules
- New Integrated Disclosures
- Non-Real Estate Secured
- Open-End Loans/Credit Cards
- Private Education Loans (PEL)
- Programs: FHA, VA, USDA
- Real Estate Appraisals
- Real Estate Settlement Procedures
- Referrals for Non-licensed
- Residential Mortgage A-B-C
- Servicemembers Civil Relief Act
- The S.A.F.E. Act
- TIL, Secured by Real Estate
- Truth in Lending Act: Reg Z
- Unfair, Deceptive or Abusive Acts
- Uniform Residential Loan Application
- Unsecured Open-End Loans
Products
- Accepting Negotiable Instruments
- Bank Broker/Dealer Exemptions
- Cash Drawer Balancing
- Cash Management Services
- Check Fraud
- Check Kiting
- Compliance for Front-Line Employees
- Compliance for Tellers
- *Consumer Credit Lending Practices
- Convenience Products and Services
- Counterfeiting and Forgery
- Deposit Products
- Depository Branch Performance
- Deposits and Withdrawals
- Fraud at the Teller Station
- Frauds & Scams
- Future of Retail Banking
- Handling Consumer Complaints
- Handling Stop Payments
- Health Savings Accounts
- Home Banking and Bill Paying
- Insurance Disclosures
- Insurance Products
- Issuing Negotiable Instruments
- Liquidity Management
- Money Handling
- INational Credit Union Share Insurance
- New Account ID Procedures
- New Account Representative
- Non-Deposit Investment Products
- Nonresident Alien
- Opening a Deposit Account
- *Opening a Member Account
- Overview of Teller Responsibilities
- Prepaid Access
- Pretext Calling
- Identity Theft
- Private Banking
- Records Management
- Red Flags of Identity Theft
- Remote Deposit Capture
- Robberies
- Safe Deposit Boxes
- Savings Bonds
- *Security of Member Information
- Trust Law Basics
- Trust Services
- Understanding Compliance
- Wire Transfers
Risk
- Abuse Prevention Act
- Active Shooter
- Advertising Compliance
- Americans with Disabilities Act
- Bank Bribery Act
- Bomb Threats and Other Security
- Business Continuity
- Change Management
- Community Reinvestment Act
- Consumer Financial Protection Bureau
- Consumer Protection Act
- Consumer Protection-Advertising
- Customer Information Security
- Disaster Recovery
- Dodd-Frank Wall Street Reform
- Environmental Risk Program
- Ethical Dilemmas, Mortgage Fraud
- Ethics for Bankers
- Final Guidance on Social Media
- Frauds and Scams
- Gramm-Leach-Bliley
- Insider Trading
- Interest Rate Risk Management
- Limitations on Interbank Liabilities
- Loan Servicing Loss Mitigation
- Loans to Executive Officers, Reg O
- Management of BSA/AML Program
- *Member Information Security
- Pretext Calling and Identity Theft
- Red Flags of Identity Theft
- Safeguarding Customer Information
- Sarbanes-Oxley Act Overview
- Security of Customer Information
- Telemarketing Consumer Fraudband Abuse Prevention Act
- Third-Party Vendor Management
- Understanding the FFIEC Final Guidance on Social Media
- Unfair, Deceptive or Abusive Acts or Practices
